Beijing Issues Consumer Tips for Ice and Snow Activities: Do Not Blindly Challenge High-Risk Activities and Purchase Accident Insurance As Appropriate
As winter approaches and various ice and snow recreation activities are launched across the regions, the Beijing Municipal Market Supervision and Administration Bureau (hereinafter referred to as Beijing Municipal Supervision Bureau) and Beijing Consumer Association have issued consumer alerts to ensure consumers enjoy the fun of ice and snow while protecting their rights and interests.
When purchasing ice and snow related products, Beijing Municipal Supervision Bureau reminds consumers to carefully select, read labels carefully, and choose regular brands, normal sales channels, and products with complete identification information to avoid purchasing products without production enterprises and execution standards. Attention should also be paid to the applicable age range and warning instructions to prevent injuries caused by mismatch between the applicable age and the actual usage age. When renting ice rink circles, snowsuits, ski boards and other ice and snow equipment, consumers should carefully check for equipment damage and whether the size is suitable. If any problems are found, they should communicate with the business in a timely manner for replacement.
Before participating in ice and snow activities, Beijing Municipal Supervision Bureau reminds consumers to fully understand the project content and risks, carefully select suitable projects and difficulty levels based on their physical condition and athletic ability. Do not blindly challenge high-risk moves and purchase accidental insurance according to actual needs. Strictly follow the safety rules of the activity site, correctly wear and use safety equipment such as helmets, wrist guards, knee pads, etc. During the activity, if you feel discomfort or encounter sudden dangerous situations, you should immediately stop the activity and seek help.
For activity venues and operators, Beijing Municipal Supervision Bureau reminds consumers to identify their qualifications, and choose operators or venues of ice and snow activities with legal business qualifications, good reputation, and rich experience to ensure consumer safety. If consumers find that operators or staff do not have corresponding qualifications, service equipment is old or has hidden safety hazards, they should resolutely abandon the consumption, and actively report to the industry authorities.
To avoid falling into consumer traps, Beijing Municipal Supervision Bureau reminds consumers to gain a detailed understanding of the activity’s charging standards, service content, refund rules, and other important information before consumption. Properly retain consumer vouchers such as tickets, contracts, invoices, payment records, etc., so that they can effectively safeguard their legitimate rights and interests in case of disputes. If consumer disputes occur, they should be resolved through negotiation with the business in a timely manner. If negotiation fails, complaints can be made to consumer associations or industry authorities, or arbitration can be requested through arbitration agencies or legal proceedings can be filed in court.
